Terms of Service
Last updated: 2026-09-20
Please read these Terms of Service ("Terms") carefully. They are a binding agreement between you ("Client", "you") and Sentinel Holdings ("we", "us", "the Firm") governing use of this website, the investor portal, our discretionary money-management services ("Managed Services") and our trading-signal subscription ("Signals"). By creating an account, funding an account, subscribing, or using this website, you accept these Terms, the Risk Disclosure and the Privacy Policy. If you do not agree, do not use the services.
1. Eligibility
You must be at least 18 years old, legally capable of entering binding contracts, and permitted under the laws of your jurisdiction to use investment and digital-asset services. You are solely responsible for confirming that your use of the services is lawful where you live. The services are not directed to any person in a jurisdiction where such offering would be unlawful, and we may refuse or terminate service at our discretion.
2. Nature of the services
Managed Services. Under a mandate agreed with you, we exercise discretion over the allocated capital and trade digital assets, foreign exchange and/or equities on your behalf. Reporting is provided through your investor portal. Figures shown in the portal are prepared by the Firm from trading records and are provided in good faith; they are statements of account, not bank statements, and may be adjusted to correct errors.
Signals. The Signals subscription provides general, impersonal trade ideas generated by systematic models. Signals are informational only, are not individualized investment advice, do not consider your personal circumstances, and you alone decide whether and how to act on them, on your own accounts, at your own risk.
We are not a bank, broker-dealer, custodian bank or deposit-taking institution, and client balances are not insured by any deposit-insurance scheme.
3. No guarantee of performance
All trading involves risk of loss, including total loss of capital. We make no promise, representation or guarantee of any profit, yield, return or preservation of capital, and any target, projection or past figure is not a guarantee of future results. Any statement to the contrary by any person is unauthorized. See the Risk Disclosure, which forms part of these Terms.
4. Fees
Fees (management, performance and/or subscription fees) are set out in your individual client agreement or the fee schedule communicated to you before onboarding. Performance fees, where applicable, are charged on realized results as described in your agreement. Fees may be deducted directly from managed balances and will appear as fee entries in your portal. Subscription fees for Signals are payable in advance and are non-refundable once the billing period starts, except where required by law.
5. Payments in digital assets
All funding, fees and payouts are settled in digital assets (e.g. USDT or other agreed assets). You acknowledge that: (a) blockchain transactions are irreversible, so funds sent to a wrong address or wrong network cannot be recovered by us; (b) you are solely responsible for sending to the exact address and network we designate in writing through the portal or signed channel; (c) transfers are complete only after the confirmations we specify; (d) network fees are borne by the sender; (e) stablecoins carry issuer and de-peg risk. We may request proof of source of funds and identity documentation and may decline or return funds that do not meet our compliance standards.
6. Deposits, withdrawals and payouts
Withdrawal and payout requests are processed per the schedule in your client agreement. Processing may be delayed by market conditions, open positions, blockchain congestion, or compliance review. Amounts payable are calculated from the account records maintained by the Firm.
7. Your account and security obligations
Credentials are personal. You must keep your username, password and any second factor confidential, must not share portal access, and must notify us immediately of suspected compromise. You are responsible for activity under your credentials until you notify us. We may suspend access to protect you or the Firm.
8. KYC / AML
We may at any time require identity verification and information on the origin of funds, and may suspend service, decline transactions, or terminate the relationship where we suspect money laundering, terrorist financing, sanctions exposure, fraud, or where you fail to provide requested information. You represent that all funds provided are lawfully yours and not derived from criminal activity.
9. Prohibited use
You must not: use the services for unlawful purposes; attempt to probe, breach or overload the website or portal; access another person's data; reverse-engineer the Signals models; redistribute, resell or publish Signals content without written consent; or misrepresent our services or performance to third parties.
10. Intellectual property
The website, portal, models, signals, branding and content are the Firm's property or licensed to it. You receive only a personal, non-transferable, revocable right to use them for their intended purpose.
11. Disclaimers
The website and portal are provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and uninterrupted or error-free operation. Market data, calculations and third-party integrations (e.g. Telegram) may be delayed, unavailable or inaccurate.
12. Limitation of liability
To the maximum extent permitted by law: (a) we are not liable for trading losses, market movements, or the outcome of any investment decision, including decisions based on Signals; (b) we are not liable for indirect, incidental, consequential, special or punitive damages, or loss of profits, data or opportunity; (c) our total aggregate liability for any claim arising from the services is limited to the total fees you paid to us in the twelve (12) months preceding the event giving rise to the claim. Nothing limits liability that cannot be limited by applicable law (e.g. fraud).
13. Indemnity
You will indemnify and hold the Firm harmless from claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms, your violation of law, or your misuse of the services.
14. Taxes
You are solely responsible for determining, reporting and paying any taxes arising from your investments, payouts or use of the services in your jurisdiction.
15. Term, suspension and termination
Either party may terminate the relationship per the notice terms in your client agreement (or, for Signals, at the end of the current billing period). We may suspend or terminate immediately for breach, suspected unlawful activity, compliance reasons, or risk to the Firm or other clients. On termination of Managed Services, positions are unwound in an orderly manner and the resulting balance, net of fees due, is returned to your designated address.
16. Communications and records
You consent to receive communications electronically via the portal, email, or Telegram if linked. Our records (including portal ledgers and audit logs) are, absent manifest error, conclusive evidence of instructions and account state.
17. Amendments
We may amend these Terms by posting the updated version with a new "Last updated" date and, for material changes, notifying you through the portal. Continued use after the effective date constitutes acceptance.
18. Governing law and disputes
These Terms are governed by the laws of the Republic of Lebanon, without regard to conflict-of-law rules. The parties will first attempt to resolve any dispute amicably within 30 days; failing that, disputes shall be finally settled by the competent courts of Beirut, Lebanon (or by arbitration if so specified in your client agreement).
19. Severability; entire agreement
If a provision is unenforceable, the remainder stays in effect. These Terms, together with your client agreement, the Risk Disclosure and the Privacy Policy, are the entire agreement and supersede prior discussions. In case of conflict, your signed client agreement prevails.
20. Contact
Questions about these Terms: use the contact form.
This document is a general template provided for convenience and does not constitute legal advice. It should be reviewed and adapted by qualified counsel in each jurisdiction where clients are onboarded.